Privacy Policy for novtrq.living

Last updated: October 2026
This policy explains what Novtrq Concrete ("we", "us") does with your information. It applies when you browse novtrq.living, call the number on this site, or send a request form. It is a general template, not legal advice.
What We Collect
Some details come straight from you. If you call or fill out a form, you may give us your name, phone number, email address, location and a short description of your concrete project.
Some details are gathered automatically as you use the site. These can include your IP address, your browser and device type, the pages you open and the time of your visit. Calls to the number on this site may be tracked. Some may be recorded, for quality and billing purposes.
Why We Use It
We use your information to:
- Match you with an independent concrete provider that serves your area
- Pass your project details to that provider so they can contact you
- Answer your questions and messages
- See how people use the site and our phone lines
- Make the site and our service better
- Follow the law and stop fraud or abuse
Who Gets It
Novtrq Concrete is a referral service. When you ask for help, we send your contact details and project information to one or more independent providers or marketing partners. They reach out to you from there. These businesses are separate from us. They follow their own privacy practices.
We also share information with vendors that help run the site and phone system. Examples are hosting, analytics and call-tracking companies. We may disclose information when the law requires it, or to protect our rights.
We do not sell your personal information for cash. Some state laws treat sharing with marketing partners as a sale or a share. Where those laws apply, you may have the right to opt out.
Cookies and Analytics
This site may use cookies and similar tools to see how visitors use it. You can manage cookies in your browser settings. If you block them, some parts of the site may not work as expected.
Your Choices
Your state may give you the right to see, correct or delete your personal information. It may also let you opt out of some sharing. To make a request, email contact@novtrq.living. We may ask you to confirm who you are first.
Security and How Long We Keep Data
We take reasonable steps to protect your information. No storage or transfer method is fully secure, though. We keep information only as long as the purposes above or the law require.
Children
This site is not for children under 13. We do not knowingly collect personal information from them.
Updates to This Policy
We may revise this policy now and then. The date at the top shows the latest change.
Questions
Want to ask about this policy? Email contact@novtrq.living.
Tell us what happened
Tell us about your driveway or patio project. Request an estimate and a local provider in our network will follow up. No obligation.
No obligation